SHIPPING & retURNS

 

ShIPPING Methods

The standard shipping method is the "Tracking Letter", you can upgrade to a "Priority Letter".

"Heavy" orders, such as mugs, are shipped either in a point of sale (Mondial Relay or Relais Colis) or with Colissimo.

International orders are automatically shipped in priority letter with a tracking number.

DELIVERY TIME

Most of the time, the parcels are shipped within 2-8 days (during holidays, these delivery times may change)

 

Then, La Poste takes over :

  1. With standard shipping, you can count between 2-7 days before receiving your order (in France, it will be delivered in 48h (indicative time period)).

  2. With the "Priority" option, within France, your order will be delivered in 24 h (indicative time period).

Packages are usually shipped each Wednesday and Saturday.

Your order will be sent :

  1. On Wednesday, if you have made your purchase between Saturday and the follow Wednesday before 15h. 

  2.  On Saturday, if you have made your purchase between Wednesday and the foll